24/7 SUPPORT SERVICES
When it comes to production lines and facility downtime, every minute counts. Don’t let the unexpected set your project back. Day or night, Horizon Solutions is there when you need us. We provide our customers with after-hours emergency support to help reduce your downtime and save you money.
After-hours emergency services are available from 5:00 PM – 8:00 AM, Monday through Friday and around the clock on weekends and holidays.
Rockwell Automation® Services and Support
Horizon Solutions offers a highly-trained team of Rockwell Automation® specialists for all of the global manufacturing services offered by Rockwell Automation. Our Rockwell Automation specialists have over 150+ years of combined industrial and automation experience from various industries. Our expertise includes training, MRO asset management, networking, safety, life cycle extension and migrations, on-site engineering and a suite of other services. Our goal is to help you and your facility reduce downtime and increase productivity.
The Horizon Solutions RSS team is available Monday–Friday from 8:00 AM until 5:00 PM.
Extended Rockwell Automation Support Options Available
For extended technical support, Horizon Solutions offers Rockwell Automation TechConnect and Remote Monitoring capabilities and support.
To learn more, contact us today.Contact Us
Automation Technical Support
When you need a quick answer to common automation questions, our team of experts is available to assist you. Horizon Solutions prides itself on having one of the most experienced and well-trained teams in the industry. We can locate a hard-to-find replacement part, provide application insights and answer automation-related requests on the many related product lines we carry.
Automation technical support is available Monday–Friday from 8:00 AM until 5:00 PM.
Areas of support include:
- Input / Output Power Quality
- Limit Switches
- Motion Control Signaling
- Motors and Motor Starting
- Networking Industrial Controls
- Operator Interface
- Voltage Controls
- And More